r baj Responsible Gaming
Betting and casino games are a form of entertainment — but to ensure they do not become a problem, r baj provides safety tools and guidelines. Follow these policies to protect yourself and your family.
Our Commitment
r baj believes that betting and online gaming is genuine entertainment only when enjoyed in a planned way and within one's means. Ensuring a safe and transparent environment for platform users is a core part of our responsibility. For this reason, we have built tools that help players set their own limits.
Participating in online betting is entirely voluntary and is not a reliable source of income. Only play with money that you can afford to lose without it affecting your daily life. Reading our Terms and Conditions will give you full details of r baj's usage rules and player rights.
Only persons aged 21 or above may register an account and play on the r baj platform. Protecting minors from gaming is our highest priority. If an account has an issue with age verification, it may be temporarily suspended.
If you feel you need to change your playing habits or take a temporary break, use the tools described below. For any questions or support, you can use our 24/7 live chat directly. Our FAQ section also has answers to common questions about responsible gaming.
Age Limit Strictly Enforced
All casino and betting activity on r baj is for persons aged 21 or above only. Age is verified at account registration and additional verification may be requested at any time. This rule applies without exception to protect minors.
Tools to Set Your Own Limits
r baj helps you stay in control of your play — these tools can be activated at any time.
Deposit Limit
Set a maximum limit on daily, weekly or monthly deposits. Once a limit is set, it remains in effect until you request a change.
Session Time Limit
Set a fixed duration for each gaming session. When the time is up, you will receive a notification so you can decide what to do next.
Loss Limit
Set a maximum amount you can lose within a given period. Once this limit is reached, your account will be temporarily deactivated.
Cool-Off Period
Take a break from gaming for a set period — from 24 hours up to several weeks. Deposits will not be possible during this time.
Self-Exclusion
Remove yourself from the platform entirely for an extended period. Once this request takes effect, it cannot easily be reversed — so think it through carefully.
Reality Check
View your gaming statistics at regular intervals — you will receive a summary of how much time and money you have spent, which helps you make informed decisions.
To activate these tools, contact our 24/7 live chat support or send a request by email. For detailed information on security and privacy, see our Privacy Policy.
Warning Signs of Problem Gaming
If the following signs appear, it indicates that gaming may be reaching a problematic level — it is important to act in time.
Spending Beyond Budget
Spending more than your set budget, continuously placing larger bets to try to recover losses, or playing with borrowed money — these are serious warning signs.
Discomfort Without Playing
Feeling anxious, irritable or restless when taking a break from gaming, or turning to gaming to cope with a low mood.
Distance from Family and Friends
Not spending time with family or friends because of gaming, hiding the fact that you play, or neglecting professional responsibilities.
If any of these signs appear in yourself or someone you know, seek help without delay. Gaming problems are treatable — with the right support, recovery is possible.
Where to Get Help
If you are struggling, you do not have to face it alone — support is available from several sources.
r baj Live Chat Support
Speak to us any time of day or night on our 24/7 live chat in Bengali or English. Account limit setting, cool-off or self-exclusion requests — everything can be done directly.
Contact by Email
Write to our support email — help is available for any responsible gaming matter. Email replies are provided in both Bengali and English.
[email protected]
Family and Counselling
Open up about your problems to a trusted family member or friend. Seek help from a professional mental health counsellor or gaming addiction specialist — this is not a sign of weakness, but a courageous step.
Playing on r baj is about more than entertainment — it is a responsible experience. Whenever you feel that control is slipping, use our tools or reach out to our support team. Problems are easier to resolve while they are still small.
If a family member seems to be spending too much time or money on online gaming, start an open conversation with them and, if needed, move towards seeking professional help. r baj always places player wellbeing as the highest priority.